Private Policy

Welcome to Radiant Chiropractic. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book appointments, or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with us, you may provide:

  • Name

  • Phone number

  • Email address

  • Date of birth

  • Billing and payment details

  • Health-related information (if voluntarily provided for booking purposes)

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Device information and location (if permitted)

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Respond to inquiries and provide customer support

  • Improve our website and services

  • Send promotional offers, updates, or newsletters (you can opt out anytime)

  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following situations:

  • With service providers: Trusted third parties who assist in running our business (e.g., booking software, payment processors)

  • Legal compliance: If required by law or to protect our rights and safety

  • Business transactions: If Radiant Chiropractic is involved in a merger or sale

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure.

5. Your Rights & Choices

  • Access & correction: You can request to review or update your personal information.

  • Opt-out: You can unsubscribe from marketing emails at any time.

  • Cookies & tracking: You can manage cookie preferences in your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.

7. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with a revised date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Radiant Chiropractic
7/333 Canterbury Road, Canterbury, VIC 3126
info@radiantchiropractic.com.au
03 9836 3688